Shipping Charges are a flat $5 for U.S shipments only. Please call or email us for overnight deliveries or international rates. At our discretion, orders will be shipped by USPS or UPS Ground. If there are circumstances which you are not able to receive shipments by one of these methods, please contact us and let us know the special mailing instructions.

 

• 100% Satisfaction Guaranteed.
  
  
• If you are not completely satisfied with your order, you may return it within 30 days of receipt.  Products must be unused and in original condition. Sale items are not returnable.
  
  
• The customer is responsible for the return shipping costs.  We will not accept COD charges for returned merchandise.
  
  
• All products have a 30 day warranty against defects.  We will gladly replace any defective product during this period of time.
  
  
• Returned items require a Return Authorization number.  Please call (301)515-5911 or e-mail info@upavim-mayanhands.org for an authorization number.
  
  
• Please send returns to:

           UPAVIM Crafts

           Return Auth.#

           9607 Dr. Perry Rd., Ste. 114

           Ijamsville, MD  21754